Since a major
chunk of revenue comes from B2B sales, focusing on B2B opportunities is very
important in order to increase revenue from Online ecommerce store.
If you have invested in ecommerce, make sure you make B2B buying and
selling simpler. At the same time, you need to cut down your overhead cost of
your online business.
Following are
the strategies that you need to implement in order to increase B2B sales.
Cut Operational Expenses
You might be
using a sophisticated B2B ecommerce platform to give
a personalized shopping experience to your customers. This can help to increase
B2B sales. However, often the cost associated with sales process has a negative
impact on revenue and sales. To reduce cost, you need to streamline supply
chain distribution process. To achieve this, you need to implement integrated
supply chain methods. Moreover, manage your inventory effectively; avoid
overstock.
If you are
selling on multiple channels, it makes sense to use a multi-channel ecommerce platform
as it allows you to manage your business with minimum effort from one place. It
helps to streamline operations from purchase to fulfillment, thereby allowing you
to handle your operations more efficiently. All this contributes in lowering
costs and increasing sales.
Allow Purchase without Registration
If you want
to get more business from B2B customers, the first thing you need to do is
simplify their purchasing process. This can be achieved by getting rid of
mandatory registrations. ‘Register to purchase’ link can kill your purchases.
Filling up the registration details can be a time taking task, particularly for
B2B customers as they also have to fill the company information. So avoid that
compulsory registration technique as it can deter B2B customers from buying.
Offer Live Chat Support
Studies have
shown that providing live chat support can be a game changer for B2B resellers.
Research has proved that offering Live chat feature has increased conversion
rate, improved average order value by 15 and moreover decreased shopping cart
abandonment rate. This features allows you to answer all their queries in real
time. You can resolve their buying related issues immediately. As a result,
this can speed up their buying decision. No wonder, this functionality has
shown to have a positive outcome on B2B sales.
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