PunchOut is a protocol that connects a supplier’s e-commerce software with the buyer’s
procurement system. This allows the buyer to view the supplier’s site from
within his own procurement system, thereby simplifying the purchasing process. PunchOut
was once considered a luxury but today no more. As a supplier, if you want to
stay relevant in today’s highly competitive environment, you have no option but
to provide PunchOut integration.
Why You Should Implement a PunchOut Catalog Solution for
your Big Customers
Customized Solution
PunchOut
gives you the opportunity to create a customized solution for your B2B buyers. The
PunchOut catalog is customized as per the buyer’s requirements. This means that
the buyer can only view products and their negotiated prices as decided in the
contract. They don’t have to browse through non-contract products, which helps
to simplify their purchasing process. You are able to provide an Amazon-like
shopping experience for your B2B buyers. From the business point of view, this
works in your favor.
Expand your Business Reach
If you are
serious about increasing your customer reach, it is important that you offer PunchOut catalog solutions to your
B2B buyers. In fact, suppliers are unlikely to get contracts if they cannot
provide access to a PunchOut catalog. Whether it is a government entity or a
large private company, organizations are increasingly depending on procurement systems
like Ariba, SciQuest or Oracle for making purchases. In such circumstances,
suppliers cannot win new business without offering PunchOut.
Boost your Business Revenue
As
aforementioned, offering PunchOut opens door to many lucrative business opportunities
and subsequently brings success. Increase in customer base automatically
translates into higher revenue. From attracting new customers to increase
customer retention rates, PunchOut offers plenty of benefits to keep your B2B business financially sustainable.
Also, as a supplier, the cost of setting up and maintaining the PunchOut catalog is
insignificant as compared to the profits you make.
Establish an Efficient Sales Process
Implementing
a PunchOut solution will bring efficiency into your sales process. With PunchOut,
your customers can send electronic orders, which will help you to process and
fulfill the order faster. Moreover, customers have access to real-time product
and pricing information, which means you will always receive correct orders.
Order accuracy is guaranteed, so no spending time in correcting orders.
Implement Upselling and Cross-Selling
Strategies
PunchOut
supports product upselling and cross-selling, proven sales strategies to
increase in revenue. So for every PunchOut customer, you can cross-sell related
products or upsell by suggesting upgraded versions. This ability to
upsell/cross-sell products to PunchOut customers can help to increase order
value and overall revenue.
Display Product Configurations
PunchOut
gives you the opportunity to display product configurations. So as a supplier,
if you are selling a wide range of product configurations, you can easily
represent them on PunchOut catalog. CIF catalog lacks configuration
capabilities but PunchOut allows you to display different configuration options
so that your customer can create his own configuration and order it via
PunchOut store.
On the whole, PunchOuts that come with unique
features provide a hassle-free buying experience for B2B customers. So Online resellers are at a competitive
disadvantage if they fail to provide PunchOut solution in a B2B sales
environment.
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